Compassion for practice - The Vision and Strategy for nurses midwives
and health care staff (2012)
requires ‘nurses, midwives and health
care staff to deliver high quality compassionate care and to achieve excellent
health and wellbeing outcomes. This
has been captured in what is now called the
6 C’s. These 6 C’s will be reflected in many aspects of your current practice
assessment documents. Mentors will be
seeking evidence that you are able to demonstrate the professional behaviours
reflected in the 6 C’s below.
- Care
–
the public feel that we need to be able to measure the quality of nursing,
midwifery and care giving to ensure that it is delivered on a consistent
basis, first time, every time in the right setting and the right way.
- Compassion – the public speak about
the importance of recruiting nurses/midwives and care givers with
compassionate values; measuring and assessing compassion; and the
processes used to promote compassionate care, for example the use of
annual appraisal and feedback
- Competence – a high level of
competence is required to deliver appropriate care, recognise a
deteriorating situation, challenge poor practice or decision making of
others
- Communication
–
good communication involves better listening and shared decision making
‘no decision about me without me’ and making every contact count
- Courage – many people felt nurses,
midwives care givers might be afraid to speak up – it takes courage to
stand up to poor care and to innovate, suggest and implement new ways of
working
- Commitment – commitment to take action together as a profession to unlock its potential
